Data protection

The responsible body within the meaning of the Data Protection Act is

Vassilis Christpopulos

Contact

Oper Graz
Kaiser-Josef-Platz 10,
8010 Graz

Categories of data subjects

The individuals who may be affected by the data collection described below are the visitors and users of our website and online services.

Type of data that may be processed

Contact data (e.g. e-mail address), inventory data (e.g. names), content data (e.g. text input), usage data (e.g. sub-pages visited on our website), communication data (e.g. IP address).

Why this data is processed

The various data are each processed or collected for one or more of the following reasons: Providing or improving our online services; answering reader questions or otherwise communicating with website visitors; security measures; marketing. Below you will find more detailed information about the purposes for which the data is processed.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. Unless otherwise stated, your data will be deleted (or restricted in further processing) as soon as it is no longer necessary to fulfil your purpose and if there are no legal requirements regarding an extension of the storage period (such as archiving obligations).

Rights of data subjects

Right to information: As a data subject, you have the right to obtain information about your personal data stored by us in accordance with Art. 15 DSGVO.Right to rectification: As a data subject, you have the right to request a correction of your personal data stored by us in accordance with Article 16 of the GDPR.Right to erasure: As a data subject, you have the right to request the erasure of your personal data stored by us in accordance with Article 17 of the GDPR, unless it must be stored for a longer period of time due to legal requirements such as archiving obligations. Right to restriction of processing: As a data subject, you have the right to request restriction of processing under certain conditions in accordance with Article 18 of the GDPR.Right to data portability: As a data subject, you have the right to receive the data relating to you that you have provided to us and to request its transfer to other data controllers in accordance with Article 20 of the GDPR.Right to withdraw consent: As a data subject, you have the right to revoke any consent you have given in accordance with Art. 7 (3) DSGVO. The revocation does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.Right to object: As a data subject, you have the right to object to the future processing of data relating to you in accordance with Article 21 of the GDPR.Right not to be subject to profiling: As a data subject, you have the right not to be subject to a decision based solely on automated processing which produces legal effects concerning him or her or similarly significantly affects him or her, in accordance with Article 22 of the GDPR.

Analytics

This website collects personal data that serves as the basis for our website analytics. This includes:

  • Information about your browser, network and device.

  • Web pages you visited before coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn more about traffic and activity on this website.

Cookies

This website uses cookies and similar technologies, which are small files or short texts that are downloaded to a device when a visitor accesses a website or app. For information on how to view the cookies placed on your device, please see About the cookies used by Squarespace.

Provision of chargeable services

In order to provide chargeable services, we request additional data, such as payment details from our prospects, customers and business partners.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Hosting

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website. This includes:

  • Information about your browser, network and device.

  • Web pages you have visited before coming to this website

  • Your IP address

Squarespace needs the data to operate this website and to protect and improve its platform and services. Squarespace analyses the data in a non-personalised way.

Schriftarten:

Diese Website verwendet Schriftartendateien von Google Fonts und Adobe Fonts. Um Ihnen diese Website korrekt anzuzeigen, können Server, auf denen die Schriftartendateien gespeichert sind, personenbezogene Daten über Sie erhalten. Dazu gehören:

  • Informationen über Ihren Browser, Ihr Netzwerk oder Ihr Gerät

  • Ihre IP-Adresse

Use of Facebook social plugins:

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer as well as the analysis, optimisation and economic operation of our website. Therefore, we use social plugins ("plugins") of the social network facebook.com, which are operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can display content such as graphics, text contributions or videos or elements for interaction on the website. You can recognise them by one of the Facebook logos ("f" on a corresponding background, the "thumbs up" sign or the terms "Like" or "Like me") or the marking with the addition "Facebook Social Plugin". You can view the list and appearance of Facebook social plugins here: https://developers.facebook.com/docs/plugins/.

Facebook is certified under the Privacy Shield agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

Further information regarding the collection of data by Facebook, the further processing and use of the data as well as the user rights and setting options for the protection of privacy can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/.

Instagram:

Content and functions of the Instagram service may be integrated within our online offer. They are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Instagram, Instagram can assign the call-up of the content and functions to the respective profiles of the users. Instagram privacy policy: http://instagram.com/about/legal/privacy/.

Contact form and contact by e-mail

If you contact us by e-mail or contact form, the information you provide (e.g. e-mail address, name, message) will be stored on the server of our hosting provider squarespace.com for the purpose of processing the enquiry and for possible follow-up questions. We have concluded an order data processing contract with squarespace.com, in which the company undertakes to protect the data of our users. The processing of data related to contacting us is based on your consent in accordance with Art. 6 Para. 1 lit. a DSGVO. You can revoke this consent at any time and request the deletion of this data. The data you provide when contacting us will be stored until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies - unless there are legal requirements that require a longer storage period.

Embedded YouTube videos

We embed videos from YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA on some of our websites on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f. DSGVO, we embed videos from YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA on some of our websites in order to offer video content to our users. When you visit a page with an embedded YouTube video, a connection to YouTube servers is established. In the process, Youtube is informed which pages you are visiting. If you are logged into your Youtube account, Youtube can assign your surfing behaviour to you personally. You can prevent this by logging out of your Youtube account first.

We use the extended data protection setting offered by Youtube, so that cookies are only set by the provider when the user starts a video, which collect information about user behaviour.

Those who have deactivated the saving of cookies for the Google Ad programme will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in the browser. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google Maps:

We use the maps of the service "Google Maps" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google ReCaptcha

In some places on our website (e.g. in forms), we integrate a so-called ReCaptcha from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The integration of this function is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f. DSGVO, as it is required to distinguish entries by real people from entries by so-called bots. For more information on Google's use of data, please see Google's privacy policy:https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Changes to our privacy policy

We reserve the right to amend this data protection declaration from time to time so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

Questions for the data protection officer

If you have any questions about data protection, please send us an e-mail: Contact